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Summer Warm-Up | New Arrivals + Enjoy 20% Off Sitewide
At Petaloura, we're committed to providing exceptional customer service and making your shopping experience as smooth and enjoyable as possible.
Whether you have questions about an order, shipping, returns, sizing, or product details, our support team is here to help.
For all customer service inquiries, please contact:
We aim to respond to all emails within 24–48 business hours.
Customer Service Hours
Our support team can assist you with:
To help us resolve your inquiry as quickly as possible, please include:
Providing complete information allows our team to assist you more efficiently.
Petaloura
1689 Berry Dr
Jonesboro, GA 30236
United States
The address above is a business correspondence address only and is not a return address.
Please do not send returns to this location.
If you need to return an item, contact our customer support team first to receive return authorization and the correct return instructions.
We strive to respond to all customer inquiries within 1–2 business days.
Response times may be slightly longer during holidays, promotional events, or periods of high order volume.
At Petaloura, your satisfaction is our priority. We are dedicated to providing quality products, reliable service, and responsive customer support every step of the way.
If you have any questions, we're always happy to help.
Thank you for choosing Petaloura. We appreciate your support and look forward to assisting you. 💖
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